Privacy Policy

36kbd Privacy Policy — Your Data, Our Responsibility

Last updated: January 2026  ·  Estimated reading time: 8 minutes

🔒

Your Data Is Never Sold — That's Our Commitment

SSL
256-Bit Encryption
0%
Selling Data to Third Parties
24/7
Security Monitoring
GDPR
Compliance with Standards
Last Updated: January 1, 2026

Our Commitment: At 36kbd, your privacy is not just a policy — it is part of our core values. Your personal information is never sold to third parties and is stored with the highest level of security.

1 Introduction

36kbd (https://36kbd.biz) is one of Bangladesh's most trusted online Sports Betting and gaming platforms. When you use our platform, you share certain personal information with us. This Privacy Policy explains how that information is collected, why it is collected, where it is stored, and how it is kept secure.

We believe in being fully transparent about how we collect your data. That's why this policy is written in plain language — so you can understand it with ease. By creating or using an account on the 36kbd platform, you agree to this Privacy Policy.

Applicability: This policy applies to the 36kbd website, mobile version, and all related services. For any questions, contact us at support@36kbd.biz.


2 What Data We Collect

36kbd only collects information that is necessary. We never request unnecessary or excessive data. Details are provided below:

2.1 Information You Provide Directly

Information you provide when creating an account or using 36kbd's services:

Data Type Reason for Collection Required?
Full Name Account Identity & Payment Verification Yes
Mobile Number Registration, OTP Verification & Communication Yes
Date of Birth Age Verification (18+) Yes
Email Address Account Notifications Optional
NID / Passport KYC Verification & Anti-Money Laundering Yes, for withdrawals
Mobile Banking Information Deposit & Withdrawal Processing Yes

2.2 Automatically Collected Data

Some data is collected automatically while you use the platform:

  • IP Address: For security and fraud detection purposes.
  • Device Information: Operating system, browser type, and screen resolution.
  • Log Data: Login times, page visits, and betting activity.
  • Cookies & Session Data: To improve your experience.
  • Location Data (Approximate): Country and city estimated from IP address.

3 How We Use Your Information

36kbd uses your information only for specific, legitimate purposes. All such purposes are clearly outlined below:

  • Account Management: Creating, maintaining, and verifying your account identity.
  • Service Delivery: Delivering uninterrupted betting, gaming, and payment services.
  • Security: Detecting and preventing fraud, money laundering, and unauthorized access.
  • Legal obligation: Following KYC and AML procedures in accordance with regulatory authority requirements.
  • Customer Support: Resolution of your complaints and inquiries.
  • Service Improvement: Improving platform performance and enhancing user experience.
  • Relevant Communications: Important notifications, security alerts, and account updates.

Marketing Communications: We do not send promotional messages without your consent. You can opt out of marketing emails or SMS at any time.


4 Data Retention & Validity

4.1 Storage Location

Your information is stored on secure servers that operate to the highest security standards and undergo regular security audits.

4.2 Retention Period

  • Active Accounts: Data is retained for as long as your account remains active.
  • Closed Accounts: After account closure, data is generally retained for 5 years in line with legal obligations.
  • Transaction Records: Minimum 7 years (as required by financial regulations).
  • Log Data: Up to 90 days.

Once the retention period ends, data is securely deleted or anonymized.


5 Data Sharing & Third Parties

36kbd never sells your personal information. However, in certain limited circumstances, information may be shared:

5.1 When Information May Be Shared

  • Payment Processors: With service providers such as Mobile Pay, Nagad, and Rocket — solely to process transactions.
  • Identity Verification Service: To complete the KYC process.
  • Regulatory Authority: To comply with legal requirements or court orders.
  • Cybersecurity Services: To detect and prevent fraud.

5.2 What We Don't Do

  • We never sell your data to third-party marketers.
  • We do not share your data with any unnecessary third parties without your consent.
  • We do not share your data with social media platforms.

Third-Party Services: Payment processors and verification service providers have their own privacy policies. We share only the minimum information necessary with them.


6 Cookies & Tracking

The 36kbd website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences (such as language settings).
  • Analytics Cookies: Used to monitor and improve platform performance — with your consent.

6.2 Cookie Controls

You can disable cookies through your browser settings. Keep in mind that turning off certain cookies may affect how some features on the platform work.


7 Security Measures

36kbd uses industry-leading security technology to protect your information:

  • SSL/TLS Encryption: All communication between your browser and our servers is protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall Protection: Advanced firewalls to prevent unauthorized access.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Restricted Access: Only authorized personnel can access specific data.

In the Event of a Data Breach: In the event of a security breach, 36kbd will notify affected users within 72 hours and take all necessary action.


8 Your Rights

Under 36kbd's privacy policy, you have the following rights:

Right to Access

You can request to know what information we hold about you — we are obligated to provide it.

Right to Rectification

If any of your information is incorrect, you can update it — either through your account or by contacting support.

Right to Erasure

If you close your account, you can request deletion of any data we are not legally required to retain.

Right to Restrict Processing

You can request that your data be used only for specific, limited purposes.

Right to Data Portability

You can request a copy of your data in a standard, portable format.

Right to Object

You may object to your data being used for any specific purpose.

To exercise these rights, email us at support@36kbd.biz. We will respond within 30 days.


9 Protection of Children's Data

36kbd is strictly for users aged 18 and above. Anyone under 18 is not permitted to use this platform.

  • We do not knowingly collect information from anyone under the age of 18.
  • If an account belonging to a minor is identified, it will be immediately suspended and all associated data will be deleted.
  • If you believe your child has created an account, please contact us immediately at support@36kbd.biz.

10 Policy Changes & Updates

This Privacy Policy may be updated due to legal changes, technological advancements, or business developments. When changes occur:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • For significant changes, a notification will be sent to your registered mobile number or displayed on the platform.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend checking this page regularly.


11 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please reach out through the following:

Email: support@36kbd.biz
We will respond within 30 business days.

For further assistance, contact our Help Center Visit.

Why Your Data Is Safe at 36kbd

Technology and policy — together, they create the safest environment we can offer.

End-to-End Encryption

Every transaction and data transfer on your account is secured with 256-bit SSL encryption. No outside party can access your information.

Strict KYC Process

Account verification at 36kbd follows strict KYC standards — protecting real users by preventing fraud and identity theft.

Real-Time Monitoring

Our security team monitors the platform 24/7. Any suspicious activity is detected and acted upon immediately.

Your Data Is Never Sold

Your data is never sold to third parties. Our business model does not rely on selling user information.

Regular Security Audits

Independent security experts regularly audit 36kbd's systems. Any vulnerabilities found are addressed immediately.

In Your Control

You have full control over your data — including the right to view, correct, delete, or restrict its processing. Submit a request to our support team at any time.

🔐

Your data is safe — join 36kbd with complete confidence

Transparent privacy policy, top-tier security, and Bangladesh's most trusted betting experience — all in one place.

Your Data Is Fully Secure Free Registration 18+ Only
বাংলা