36kbd Terms & Conditions — Fully in Bengali, Fully Transparent

1 General Terms

36kbd (https://36kbd.biz) is an online Sports Betting and casino gaming platform. These Terms & Conditions form a legal agreement between 36kbd and its users. This document has been prepared in English for the convenience of all users in Bangladesh.

1.1 Applicability

• These Terms & Conditions apply to the 36kbd website, mobile version, and all related services.
• 36kbd reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.
• 36kbd is strictly for users aged 18 and above. 36kbd may request identity documents at any time for age verification purposes.

1.2 Language & Interpretation

These Terms & Conditions are published in Bengali. In the event of any ambiguity, the interpretation by 36kbd shall be final.

2 Account Registration & Eligibility

To create an account with 36kbd, the following conditions must be met:

2.1 Registration Requirements

• You must be at least 18 years must be met.
• You must register with accurate and complete information — providing false details may result in account termination.
• Each person may only One Account create an account. If multiple accounts are found, all will be closed and any funds held may be forfeited.
• If you already have an account in your name, you may not operate or manage an account on behalf of another person.

2.2 Identity Verification (KYC)

36kbd may request the following documents for identity verification at any time:

• National ID (NID) or Passport
• Mobile Banking Account Details
• Proof of Address (if required)

2.3 Account Security

• Keep your password and login credentials confidential — do not share them with anyone.
• If you suspect unauthorized access to your account, contact 36kbd Support immediately.
• Using another person's account or attempting to hack one is strictly prohibited.

3 Bonuses & Promotions

36kbd offers a variety of bonuses and promotions, each with its own terms clearly stated on the respective offer page.

3.1 General Bonus Terms

• Wagering Requirement: To withdraw bonus funds, you must meet a specified wagering requirement (typically 30–50x the bonus amount).
• Validity: Every bonus has an expiry date — if the wagering requirements are not met within that period, the bonus will be forfeited.
• Game Restrictions: Some bonuses apply only to specific games or betting categories — see the offer details for more information.
• It may not be possible to have more than one bonus active at the same time.

3.2 Welcome Bonus

New members will receive a welcome bonus on their first deposit. To qualify:

• The minimum deposit amount must be met.
• The required wagering must be completed.
• Bets must be placed on specific games or markets as outlined in the bonus terms.

3.3 Bonus Abuse

If 36kbd suspects misuse of the bonus system, it reserves the right to investigate the account. If clear evidence of abuse is found, the bonus may be forfeited and the account suspended.

4 Deposits & Withdrawals

4.1 Deposits

• 36kbd accepts deposits via Mobile Pay, Nagad, Rocket, and other mobile banking services.
• Minimum deposit amounts vary by payment method — please refer to the payments page for details.
• Always use the correct amount and reference number when making a deposit.
• Deposits from third-party accounts are strictly prohibited.

4.2 Withdrawals

• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal processing time: up to 30 minutes for standard accounts; faster for higher VIP tiers.
• Withdrawals may be held until KYC verification is completed.
• The maximum monthly withdrawal limit is determined by your VIP tier.

4.3 Deposit Refunds

Deposits are generally non-refundable. However, if a deposit fails due to a technical error, it will be returned within 72 hours.

5 Betting Rules

5.1 Bet Acceptance & Cancellation

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If a match or event is cancelled, the stake will be refunded.
• If a bet is placed at incorrect odds due to a technical error, 36kbd reserves the right to void that bet.
• In live betting, if odds change while a bet is pending, it may be accepted at the updated odds.

5.2 Maximum Win Limit

A maximum payout limit per bet applies. This limit varies by sport and game type, and may change based on your VIP level.

5.3 Match Fixing & Fraud

Match fixing, betting using insider information, and any form of fraudulent activity are strictly prohibited. If such activity is suspected, 36kbd will investigate the account and report to the relevant authorities if necessary.

6 VIP Program

The terms of the 36kbd VIP Program are as follows:

• VIP points are earned from real-money bets only — bets placed with bonus funds do not count.
• Points never expire — they keep accumulating as long as your account remains active.
• VIP status may be reassessed if your account remains inactive for 90 days.
• VIP benefits such as cashback and free spins may have a specific claiming window.
• 36kbd reserves the right to modify the VIP program terms at any time.

7 Prohibited Activities

The following activities are strictly prohibited on 36kbd:

• Multiple Accounts: Creating multiple accounts under the same identity.
• Bonus Abuse: Systematically claiming bonuses with the sole intent of exploiting them.
• Money Laundering: Using the platform for money laundering purposes.
• Bots & Automation: Using automated software for betting or gaming.
• Hacking: Any attempt to breach the security of the platform.
• Incorrect Information: Providing false information during registration or verification.

Involvement in any of the prohibited activities listed above will result in immediate account closure, and your balance may be forfeited.

8 Account Suspension & Closure

8.1 Suspension by 36kbd

36kbd may temporarily or permanently suspend an account under the following circumstances:

• Suspicion of involvement in prohibited activities.
• Incomplete KYC verification.
• Initiating chargebacks or payment disputes.
• Instructions from regulatory authorities.

8.2 Closure by User

You may close your account at any time by contacting support. Please withdraw your balance before closing the account.

9 Privacy & Data Protection

36kbd takes the protection of your personal data seriously. For details on how your information is collected, stored, and used, please refer to our Privacy Policy on the page.

• Your information is never sold to third parties.
• Your data may be used to improve our services and meet legal obligations.
• Contact support to request deletion of your data.

10 Responsible Gaming

36kbd places responsible gaming at the top of its priorities. We believe every player has the right and the means to keep their betting in check.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Option to lock your account for a set period of time.
• Reality Check: Periodic reminders of your time spent playing.
• Cooling-Off: Option to take a break at any time.

For more details, visit our Responsible Gaming View Page.

11 Disclaimers & Limitations

36kbd is not liable for the following:

• Missed bets or games due to internet disconnection or technical issues.
• Delays or errors caused by third-party payment gateways.
• Losses resulting from the user's own negligence or sharing of account credentials.
• Force majeure events such as natural disasters, government restrictions, and similar circumstances.

36kbd makes every effort to keep the service running smoothly, but uninterrupted availability cannot be guaranteed.

12 Changes & Updates

36kbd reserves the right to update these Terms & Conditions at any time. When changes are made:

• The "Last Updated" date on this page will reflect any changes.
• For significant changes, notice may be provided via your registered email or on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

You are advised to check this page regularly.